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SHIPPING INFORMATION
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To find out your order's arrival date, consider the availability and the shipping method. Here's the equation we use:
Availability + shipping time = total delivery time
Many titles on our site ship within 24 hours. Your shipping time for Canadian and international deliveries will be three to four business days, depending on where you live. Your total delivery time will be one day (availability) plus three to four days (shiping time). You can therefore expect to receive your shipment four to five days after placing your order.
- Backordered titles ship as soon as inventory becomes available. We do not bill your credit card until your order has been shipped.
- Preordered titles ship on the release date. We do not bill your credit card until your order has been shipped.
Shipping to United States
|
Shipping Method |
Delivery Time |
Shipping & Handling Cost |
|
UPS Ground |
Five - seven business days |
$4.95 for the first product
$1.95 for each additional product |
|
Fed Ex 2nd Day |
Two days |
$9.95 for the first product
$5.00 for each additional product |
|
Fed Ex Overnight |
Next day * |
$16.95 for the first product
$5.00 for each additional product |
* Note: Overnight orders received prior to 2:00 local warehouse time will ship the same day with delivery on the next day.
Shipping to Canada and International Destinations
|
Location |
Cost |
| Canada, Mexico, Puerto Rico, Western Europe, Japan, Hong Kong, Singapore, Australia, New Zealand |
$24.95 for first product $5.00 for
every additional product |
| All other countries, including those in Central & South America, Middle East, Africa, Asia, Eastern Europe, Caribbean, India & Pakistan.
|
$34.95 for the first product, $5.00
for every additional product |
Because Customs duties can increase the price you pay for software, we recommend you check on local import tariffs for software. In addition to the cost of your order, you are responsible for paying all import tariffs and brokerage fees.
Due to political and economic instability, we are unable to ship products to certain countries. We apologize for the inconvenience.
Backorder Policy
If you order an out-of-stock software title from us, we will email you when we expect that product to be available. You will then be among the first to receive the item when we receive it.
To cancel your order, simply email us, with the order number in the "Subject Field."
Beyond.com will not charge your credit card for backordered items until we ship your order. There will be no additional shipping and handling charge added when the backorder is shipped. Backorders will be shipped using the shipping method you selected. To change your shipping method, send email to orders@beyond.com.
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