This Week In InformationWeekOnline: October 18, 1999

TOP STORIES:
COVER STORY: Why Siebel Matters While others focus on "insanely great" software, Siebel Systems is winning with customer-centric values Less Is More IT managers seek control over sprawling architectures
Front-Office Shake-Up Del Monte Links Global Sites With Frame Relay Network I2 Technologies Creates Business Exchange New Standard To Bolster Wireless Internet Transactions	Telecom Companies Expand Voice-Over IP Offerings More Linux Products And Services On The Way IT Labor Shortage Persists, Hurting The Economy Industrial Procurement: Online Options Grow

BUSINESS APPLICATIONS	E-BUSINESS	SERVICES
Oracle Blends ERP And CRM Targeted Data Extraction Boosts Analysis Best Buy Seeks To Spice Up Customer Service Logos To Launch Windows NT Translation Product SilverStream Unveils Application Server Upgrade	Portals Make Business Sense WingspanBank.com Reinvents Online Model Scheduling-Tracking Systems Keep Oil Flowing Chase Manhattan Forges E-Business Alliance More Companies Try E-Billing InternetView: Linux Gets Stronger	Bell Atlantic Eyes Further Expansion Debis To Debut Service Package For Midsize Companies Rite Aid Signs Deal For In-Store ATM Network
INFRASTRUCTURE	APPLICATION DEVELOPMENT	CAREER
Real-Time Analysis Of Buying Habits Consortium To Develop E-Commerce Security Standards IBM Makes A Play For Internet Startups Recovery Strategies Take Center Stage	Outside Development Partners Put Your Company To The Test Concur Broadens Its Electronic Service Offerings Complex Web Apps May Slow Net Response Time	MBAs For Busy Professionals Resumix Updates Employee-Recruitment Software E-Business Demands A New Outlook On ROI
LABS	FINANCIAL	BEHIND THE NEWS
DB2 Upgrade Disappoints Pilot Takes Balanced Scorecard Digital TechView: Secure Minds, Not Bits	Consulting Firms Tap Stock Market Taking Stock: New Math For PeopleSoft	Behind The Numbers: High Hopes For XML Implementation Behind The News IT Confidential
OPINION	AUTHORITIES
Editor's Note: Culture Can Make A Difference Business/IT: The Real IT Opportunity Benchmarks: The Internet Grinches IMHO: Intelligent Server-Side Caching	Internet Zone: Internet Apps Go WAP!
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