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Road Apple: AppleVision 1710

Road Apples are Apple's most compromised hardware designs. For the most part, they're not really bad -- simply designs unable to provide all the performance they should have.

It shouldn't be that hard to make a good monitor. Apple has done it consistently for well over a decade. But they've also licensed some poor screens -- and come up with one real Road Apple.

The AppleVision 1710 and 1710av use a gorgeous 17" Trinitron tube. That's the good part.

The bad part starts with ADB. Although some earlier monitors had included ADB pass-through ports, the 1710 required an ADB connection to the computer. Or, it almost did. It would run at 640x480 without an ADB connection, but not at any other resolution.

Not only that, but without the AppleVision control panel, it wouldn't use any resolution but 640x480.

That was inconvenient. But it gets worse.

A good number of these were made with parts more prone to failure than expected, causing the expensive deflection board assembly to fail. Two of the more common symptoms of the problem are a screen that remains black or speakers that make a continuous popping noise.

After about a year of complaints, Apple admitted the extent of the problem and offered anyone who owned a 1710 in a specified serial number range a one year warranty extension. This was later extended through the end of 1998 for the black screen problem.

But the worst aspect of the 1710 fiasco is this: most people who had the monitor repaired once ended up sending it in for service several times.

When it rains, it pours.

On the other hand, there are also plenty of 1710 monitors that have never given their owners a bit of grief. You either got a diamond or a Road Apple. LEM

<back to Road Apples index>

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