| | | Customer Ratings | The Customer Ratings section of the Manager gives you
instant feedback about how your customers have rated you.
If you aren't currently participating in
Customer Ratings,
simply click Enable Ratings, then Publish under Order Settings.
Once your customers have completed the
rating form,
the Manager will display two bar graphs. These graphs
use a different color to represent each of the five possible ratings.
In the top graph, the width of each colored bar
indicates the relative number of customers giving you a
particular rating.
The bottom graph shows the relative percentages of the
combined ratings given to participating merchants in Yahoo! Shopping.
We provide this information so you can compare the response of your
customers to that of the average merchant.
1000 Responses
This graph shows the following information:
| Color | Rating | Number |
| Green | Excellent | 450 |
| Yellow | Good | 250 |
| Blue | OK | 100 |
| Violet | Bad | 150 |
| Red | Awful | 50 |
If your store receives high ratings overall, you will see this icon next to the top bar graph:
This icon is awarded to stores automatically based on a formula that considers the number and value of responses received. This icon distinguishes your store when customers search for items in Yahoo! Shopping.
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