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Your Privacy
At Amazon.com, we are committed to protecting your privacy. We use
the information we collect about you to process orders and to provide
a more personalized shopping experience. Please read on for more
details about our privacy policy.
What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing
address, credit card number, and expiration date. This allows us to
process and fulfill your order and to notify you of your order
status. When you sign up for our Personal
Notification Services (Amazon.com Delivers, Eyes, and Oprah®), we need
only an e-mail address--which we use to send the information you
requested. When you submit a customer review, we also ask for
your e-mail address, although you can choose not to have your e-mail
address displayed with your review. When you enter a contest or other promotional
feature, we may ask for your name, address, and e-mail address so we
can administer the contest and notify winners. We personalize your shopping experience by using
your purchases to shape our recommendations about the books, CDs, and
other merchandise that might be of interest to you. We also
monitor customer traffic patterns and site usage to help us develop
the design and layout of the store. We may also use the information we collect to
occasionally notify you about important functionality
changes to the Web site, new Amazon.com services, and special offers we
think you'll find valuable. If you would rather not receive this
information, visit
your Amazon.com Subscriptions page
to change your preferences. Make sure to change your preferences
for each account or e-mail address you have left with us. When you send a greeting through the Amazon.com Cards service, we ask for
your e-mail address and that of the recipient in order to complete your
request. Amazon.com will never disclose or send promotional e-mail to
recipient addresses provided only to the Amazon.com Cards service. For Purchase Circles, we group the items we send
to particular ZIP and postal codes, and the items ordered from each
domain name. We then aggregate this anonymous data and apply an algorithm
that constructs bestseller lists of items that are more popular
with each specific group than with the general population. None of
the data is associated with any individual's name. If you or your
company or organization doesn't want to participate in Purchase
Circles, click here
for more information. When you create a Wish List, we ask for your name, shipping address, and an optional personal description. We use your name and personal description to identify your Wish List; we use your name and shipping address to process and fulfill your Wish List orders. You can also choose to provide e-mail addresses of friends and family with whom you would like to share your list. We'll e-mail the recipients that you choose to tell them about your Wish List and its contents, and how they can easily access it. Amazon.com will not disclose or send promotional e-mails to those recipient addresses provided only to the Wish List service.
How does Amazon.com protect customer information?
When you place orders or access your account information, we offer the
use of a secure server. The secure server software (SSL) encrypts all
information you input before it is sent to us. Furthermore, all of the
customer data we collect is protected against unauthorized access.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your
browser on your computer's hard drive. Our cookies do not contain any
personally identifying information, but they do enable us to provide
features such as 1-Click(sm) shopping and to store items in your shopping
cart between visits. Most Web browsers automatically accept cookies,
but you can usually change your browser to prevent that. Even without
a cookie, you can still use most of the features in our store,
including placing items in your shopping cart and purchasing them.
Will Amazon.com disclose the information it collects to outside parties?
Amazon.com does not sell, trade, or rent your personal information to
others. We may choose to do so in the future with trustworthy third
parties, but you can tell us not to by sending a blank e-mail message
to never@amazon.com. (If you
use more than one e-mail address to shop with us, send this message
from each e-mail account you use.) Also, Amazon.com may provide
aggregate statistics about our customers, sales, traffic patterns, and
related site information to reputable third-party vendors, but these
statistics will include no personally identifying information.
Amazon.com may release account information when we believe, in good faith,
that such release is reasonably necessary to (i) comply with law, (ii) enforce
or apply the terms of any of our user agreements or (iii) protect the rights,
property or safety of Amazon.com, our users, or others.
How does Amazon.com allow customers to update or change the information it collects?
You may update or change information related to your Amazon.com account by
accessing
your Amazon.com Subscriptions
section of the website with your e-mail account
and password. For other questions related to updating or changing your
account information, please send e-mail to feedback@amazon.com.
In summary
We are committed to protecting your privacy. We use the information we
collect on the site to make shopping at Amazon.com possible and to
enhance your overall shopping experience. We do not sell, trade, or
rent your personal information to others. We may choose to do so in
the future with trustworthy third parties, but you can tell us not to
by sending a blank e-mail message to
never@amazon.com. If you never want
to receive any announcements or special offers from us, visit
your Amazon.com Subscriptions page
to change your preferences. Remember to
change your preferences for each of the e-mail accounts you have given
us.
Your consent
By using our Web site, you consent to the collection and use of this
information by Amazon.com. If we decide to change our privacy policy,
we will post those changes on this page so that you are always aware
of what information we collect, how we use it, and under what
circumstances we disclose it.
Tell us what you think
Amazon.com welcomes your questions and comments about privacy. Please
send e-mail to feedback@amazon.com.
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