Summary
Want a prime example where an improved forum for collaboration can add value? Take the communication between sales representatives and their managers. Office 2000 Web Components and Web Discussions provide the venue for collaboration between groups such as these. With these tools, managers can summarize sales information, retrieve details about different groups, and maintain a forum for discussing sales information. Sales people can use the tools to enter and edit daily sales information. This document presents one company's deployment and utilization of Office 2000 Server Extensions and Web Components to modernize the communication processes in its sales organization.

Included in this document:

• Assessing the Environment
• Planning and Design
• Planning for Office Server Extensions
• Implementation
• Best Practices