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Pay Per Incident Support [Support Products] |
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For less experienced users, this program offers basic configuration assistance and covers the following topics: connecting to an ISP, setting up TCP/IP and finding a gateway, configuring the firewall to support e-mail and http traffic, configuring the system to use cron jobs. The Pay Per Incident program can also assist developers at a slightly more advanced level. Topics include configuration and customization of "simple" services like configuring the Apache web proxy, configuring webgate the reverse HTTP proxy, configuring proxies for FTP, telnet, Real Audio, and GUI administartion with Hoplite and configuring existing scripts to do specific jobs. |
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| 1 Incident Support Package ($230.00 US) |
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| • A single support incident | • 1 call-in support incident over one year • Available Monday-Friday, 9am-6pm US Central time • Installation and post-installation support • Please read the Terms and Conditions for the Pay Per Incident Support Pack |
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