TRIP.com proudly welcomes you to our family. As a member of this prestigious group of frequent travelers, you will have free and unlimited access to the most powerful and comprehensive stable of travel tools and services on the Internet today.
TRIP.com is proud to be a charter member of the Better Business Bureau Online as well as a member of the Online Privacy Alliance and the Interactive Travel Services Association (ITSA). These alliances help to ensure that you receive the highest level of privacy and protection available on the Internet today.
Shopping at TheTrip.com is safe and secure.
When you visit TRIP.com and shop for travel, we protect you with
state-of-the-art Secure Socket Layer (SSL) technology, which is utilized by most popular browsers, including Netscape and Microsoft Explorer. This technology provides the advanced encryption tools necessary to protect information transmitted between your computer and our server. Encryption simply means that your information is converted into code before it is dispatched over the Internet.
In addition to SSL technology:
Your personal travel profile is password-protected, and it is our policy to never buy or sell this information to or from any third parties without your permission.
Our secure server encrypts all personal information, including your name, address, and credit-card information, so that it cannot be read as it is transmitted over the Internet.
We do not store your credit card information in our database. We only have access to this information when you provide it during a transaction.
While we store no credit card information in our databases or on our servers, we understand that your personal information is very sensitive. To further protect the information you share with us, we have an exhaustive security system which includes: world-class firewall technologies; logical network segmentation (allowing restricted access to stored profile information); and logical and physical security restrictions to our databases and systems.
We promise to respect your privacy
As a member of TRIP.com, you are asked to provide us with some personal information when filling out your travel profile. This information is used primarily for the purpose of learning your travel needs, preferences and requirements. The more information you provide, the more we can personalize our content and services to meet your individual needs.
Your e-mail address and password are your personal key to modifying your travel profile and providing us with your travel preferences. For example, we will remember that you like a seat on the aisle and that you prefer a non-smoking hotel room. You will not need to remind us each time to come back to book your travel with us.
Before completing your personal profile, please view and accept the
Terms and Conditions of using TRIP.com.
Your information, Your choice
TRIP.com takes your privacy concerns seriously and will not share your personal information without your permission. Once you complete a travel profile, we will use your information in the following ways:
When you book travel, we will share basic information about you and your purchase with the airline, hotel, or car-rental agency you have chosen. We will provide only the information necessary to ensure your travel arrangements are confirmed and executed with these travel providers. Note: FlightTracker Pro members will also be subject to periodic disclosure due to current FAA requirements.
Once you complete a travel profile and become a member, we will occasionally use your e-mail address to send correspondence about TRIP.com including:
Reservation confirmations
Updates or changes to your travel plans
Requested newsletters and travel deals
Special discount and/or promotional offers
TRIP.com will not disclose or sell any of your personal information, including your name, address, credit-card number, shopping or transaction history to any third party other than for those purposes mentioned above.
Cookies make your life convenient.
Many Web sites, including TRIP.com, use cookie technology to help our customers navigate more efficiently. The cookie is a small text file that resides on your hard drive. From time to time, our site will request the cookie from your browser so that we can retrieve the stored information. This prevents you from making the same selections over and over again. Knowing how you use the site enables us to better tailor our content and services to most effectively suit your needs. TRIP.com never uses cookies to store personal information, such as credit-card numbers, nor can the information we store in the cookie ever be read by any Web site other than ours.
Please note that with most browsers, a user can set the preferences to show a warning each time a cookie request is received. You can also set the browser not to accept cookies at all. However, to make your experience at TRIP.com as convenient as possible, we suggest that you allow your browser to accept cookies. If you choose to set your browser to not accept cookies, you will only be allowed guest access on TRIP.com.
Any questions?
If you have additional questions or concerns regarding the above Privacy and Security Statement, please e-mail us at Privacy@theTRIP.com. We read all customer feedback and will respond quickly.
