Like you, we at WebCrawler have children of our own and are concerned about their safety when they use the Internet. We want you and your family to be safe while visiting our Internet sites. That is why we have established the following guidelines for the way we interact with children when they access our services.

Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent. As a TRUSTe Premier Sponsor, we will place a "Children's Seal" on any page that requests information directly targeted to children under 13 informing them that parental consent is needed and we will use a secure method for confirmation of such consent.

Additionally, WebCrawler offers additional levels of protection for minors beyond that which is required by law. While WebCrawler will not target registration to those under 13 without using the safeguards listed above, we recognize that some minors will utilize the registration products associated with our general release products. If a customer does register with us and their birth date indicates that they are not just under 13 but are in fact any age less than 18, we will:

1. Never knowingly send a copy of a mass emailing to them, regardless of their stated preference given at registration

2. Never voluntarily share their customer information with any third-party, regardless of their stated preference given at registration

3. Never list them in any Member Directory in a manner in which their age can be easily identified

In summary, for those who register on our site who are under 18, we'll do everything we can to make sure that their information won't leave our company for commercial use and someone using our site won't be easily able to look up their age. These protections are a start, but there are some actions that we cannot control and in these areas we need help from the child's parent or guardian as well. For instance, we can't stop a minor from giving their age in our unmoderated online chat sessions – but you can counsel them against taking actions like this. For more information about protecting the privacy and safety of minors online, we recommend you visit the Parents and Children portion of the TRUSTe site which contains information and links to other resources on this subject.

For Netscape, please visit: http://home.netscape.com/security/basics/privacy.html#cookies

For Microsoft, please visit: http://www.microsoft.com/INSIDER/internet/articles/security.htm#cookies

The data that you provide in any Internet domain of the Excite@Home Network, including WebCrawler, is collected by the At Home Corporation. WebCrawler is a wholly owned-subsidiary of this corporation. Click here to find information about the At Home Corporation.

1. We provide personalized content in the form of news, horoscopes, advertisements, weather reports, stock portfolios, movies, and television listings to our members.

2. We monitor the actions of the users of our site to determine what our customers want and do not want.

3. We provide advertisements that support our customers' specific requests for information through keyword searches and editorial content. Do a search on "cars," for instance, and you'll usually see a banner advertisement from an automobile company.

4. We develop summary – but not individual – reports for our advertisers. An example of a summary report might be "12,000 people clicked on Advertisement 'X' today and of those people, 35% had previously indicated they had an interest in sports." The people that make it possible for you to use WebCrawler for free – our advertisers – need this information to determine how effective their advertising investments are. We never tell our advertisers who it was that saw or clicked on their advertisements unless you have specifically told us this is acceptable.

5. Through our DeliverE email service, we will send registrants of the Excite@Home Network email communications on information we think they will find useful, including information about new products and services from our selected partners. It is our policy to never send messages to members who have asked us not to do so, either at initial registration or later through an unsubscribe process. In every email from any company or Web Site of the Excite@Home Network, we will remind you of your option to change your preferences regarding receipt of email communications. Additional information is provided in the What choices are available to you regarding collection, use and distribution of the information section below.

If you are providing personally identifiable information within a registration page, it will only be used within the Excite@Home Network Internet domains unless you choose to allow third party data sharing. Should you choose to provide your information to third parties, WebCrawler will share aspects of your information with our valued partners. These partners help contribute towards many of the free services available on the Excite@Home Network.

Although unlikely, WebCrawler may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested as part of a legal proceeding, we will provide this information upon receipt of the appropriate documentation.

Information that you provide while using products such as Excite Message Boards and Excite Chat is available for all to see – discretion should be used in entering personally identifiable information within such forums as it may be collected by third-parties – this is a leading source of unwanted email, for instance. The Excite@Home Network does not associate with customer records any information entered by its customers in our Excite Mail, Excite Message Boards, or Excite Chat products.

And finally, the Excite@Home Network does not control the information collection and distribution policies on Internet domains other than those Internet domains that are part of the Excite@Home Network itself. We do, however, encourage our co-branding partners to adopt privacy policies similar to this one and to become licensees of TRUSTe, something which we have been relatively successful to date achieving: Look for the TRUSTe logo wherever you go on the Internet!

If you do choose to share information with WebCrawler, you can control whether we contact you or share the information with third-parties, either through declarations you make at the time you share information with us or through updates to your information at our Member Services area. Anytime information is requested from you on an Excite@Home Network domain, you should see a TRUSTe logo that links to a Privacy Policy and a clear indication of what your information distribution choices are. WebCrawler will also always give you a chance to unsubscribe to any email communication from us - clear directions for doing so will appear in any email message we send to you.

At times, the Excite@Home Network may enter into cobranding arrangements with other companies and if so, an opt-in question may be present for contact from these firms as well. Their opt-out features are specific to each organization but you should never receive email from these organizations unless you have indicated that it is acceptable. All email from the Excite@Home Network or from cobrand partners who gain permission from you to send commercial email to you will include an opportunity to opt-out of future communications.

The Excite@Home Network does reserve the right to send a one-time registration confirmation email and infrequent service alert messages to its customers to inform them of specific changes that may impact their ability to use a service they have previously signed up for, regardless of email contact opt-in status. An example of a service alert message would be notification of the impending closing of an account that is believed to be abandoned. This right does not allow us to contact you to suggest you try a new service if you have asked us not to do so and issuance of a service alert is extremely rare.

The Excite@Home Network believes strongly in providing you with the ability to access and edit the personal information that you have provided to us. To update the information retained about you, or to deactivate your account, please visit our Member Services area.