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Microsoft.com Statement of Privacy The Internet is an amazing tool. It has the power to change the way we live, and we're starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It's important to Microsoft to help our customers retain their privacy when they take advantage of all the Internet has to offer. To protect your privacy, microsoft.com follows five principles in accordance with world-wide practices for customer privacy and data protection. PRINCIPLE 1 -- NOTICE We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally this information is requested when you create a Registration ID on the site or when you download free software, enter a contest, order e-mail newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:
If you choose not to register or provide personal information, you can still use most of microsoft.com. But you will not be able to access areas that require registration. If you decide to register, you will be able to select the kinds of information you want to receive from microsoft.com by subscribing to various services, like our electronic newsletters. If you do not want microsoft.com to communicate with you about other offers regarding Microsoft products, programs, events, or services by e-mail, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from microsoft.com. microsoft.com occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties. PRINCIPLE 3 - ACCESS We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Profile Center. The Profile Center is akin to a visitor center. There, you can:
microsoft.com has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. PRINCIPLE 5 - ENFORCEMENT If for some reason you believe microsoft.com has not adhered to these principles, please notify us by e-mail at homepage@microsoft.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line. NOTICE TO PARENTS Parents or guardians: we want to help you guard your children's privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet. You can find a wealth of information at the microsoft.com Internet Safety site. ELECTRONIC PRODUCT REGISTRATION When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you've already left with us (we call that information your personal profile). If you haven't previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the Profile Center, click on Update Profile, and edit any of the Personal Information in your profile. If you haven't already created a Registration ID, we will ask you to do so. This ensures that only you can access your information. CUSTOMER PROFILES As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile. When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across microsoft.com, allowing you to download free software, order free newsletters, and visit premium sites without having to fill out registration forms with information you've already provided. Even if you switch computers, you won't have to re-register - just use your Registration ID to identify yourself. Be sure to read our privacy FAQ below: Q: What is a cookie, and how does a cookie affect my privacy? A: Please read our separate q/a about cookies. It should help you understand how cookies help you navigate our site. Q: How exactly does registration information help you provide me better content? A: Today, the microsoft.com site is comprised of more than 300,000 Web pages of content. That's equivalent to more than 300 very thick novels. Finding what you need among those pages can be intimidating. But when you tell us about yourself - for example, that you're an IT professional - we can suggest content you might find useful. The better we know you, the more specific information we can suggest. If you want us to, we will also send you product or information updates that help you stay abreast of changes in your industry. Q: How can I quit a registration wizard before finishing, and what happens to the information I've already typed in? A: If you begin a registration form, then decide you don't want to finish it, just click the cancel button on the bottom of the page. You will be delivered to the entry page of the Profile Center. None of the information entered on the page where you quit the wizard will be saved. However, information entered on previous pages of that wizard will be saved in our database. Q: What is microsoft.com doing to assure customers they will honor all the principles in the privacy policy? A. Microsoft is a member of TRUSTe, an independent, non-profit initiative that exists to help people feel confident about using the Internet for communication, shopping, research, and so on. TRUSTe aims to build this confidence by promoting the principles of disclosure and fair information practices among the Web sites that participate in the program. What this means is that we are committed to protecting your privacy and developing technology that gives you the most powerful, safe, online experience that you can get anywhere. TRUSTe Certification
Microsoft is a premier sponsor of TRUSTe and a member of the TRUSTe privacy program, an independent, non-profit initiative whose mission is to build users' trust and confidence in the Internet by promoting TRUSTe's principles of fair information practices. Questions regarding this statement should be directed to homepage@microsoft.com. If the Web site has not responded to your inquiry within seven days or your inquiry has not been satisfactorily addressed, contact TRUSTe. © 2000 Microsoft Corporation. All rights reserved. Terms of Use. Last Updated: January 4, 2000 |
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