What is Adobe GoLive 4.0?
Adobe® GoLive™ 4.0 is a new, cross-platform version of the award-winning professional Web design and publishing tool formerly known as GoLive CyberStudio Professional Edition and originally developed by GoLive Systems, Inc. (Adobe acquired GoLive CyberStudio from GoLive Systems in January 1999.) GoLive 4.0 enables professional Web designers to create, produce, and maintain dynamic Web sites.

Is there feature parity between the Macintosh and Windows versions of GoLive 4.0?
Yes, Adobe GoLive 4.0 Macintosh and Windows® have complete feature parity.

What is new in version 4.0?
Adobe GoLive 4.0 delivers a host of new features and enhancements that will increase productivity and give Web users the power to build and maintain sophisticated new media. These include:

• Cross-platform support
  
• A movie editor for QuickTime™ 3.0 that lets you to create new movies and edit existing ones
  
• Full support for Extensible Markup Language (XML) and Microsoft Active Server Pages (ASP)
  
• Adobe Portable Document Format (PDF) integration
  
• Table-editing improvements
  
• Enhancements to the Site View and Layout windows, cascading style sheets, CyberObjects, and the user interface
  
• Actions Plus: 12 of the most commonly requested JavaScript actions, which were developed for Adobe GoLive by third-party developers

What's the next step for integrating Adobe GoLive with other Adobe products, such as Photoshop, Illustrator, and Acrobat?
Together, GoLive, Adobe Photoshop®, Adobe Illustrator®, and Adobe Acrobat® are an unbeatable combination that represents the essential toolkit for professional Web designers. Our goal is to ensure that customers will be able to use Adobe products together efficiently and productively.

Is there an upgrade path for existing GoLive/CyberStudio customers?
Yes. Registered users of CyberStudio can upgrade to Adobe GoLive 4.0 (Mac or Windows) for US$99.

Can customers purchase Adobe GoLive over the Web?
Yes. GoLive is available on CD-ROM or for download from the Adobe Web site. Customers may buy the CD-ROM for Macintosh or Windows as a full package (US$299) or an upgrade (US$99). Customers who choose to download the software from Adobe.com can purchase the Macintosh upgrade for US$69, or the full product for Macintosh or Windows for US$275.99. Adobe also sells GoLive through the same channels as its other professional graphics applications.

Does Adobe GoLive replace the need for Adobe PageMill?
Adobe GoLive 4.0 is targeted at professional Web designers and users of professional graphics software who wish to add Web design to their portfolios. Adobe PageMill® is more suited to business users who have no prior Web design experience.

Can customers upgrade from PageMill to Adobe GoLive?
Yes. Registered users of Adobe PageMill can upgrade to GoLive 4.0 for US$199.

Can customers purchase Adobe GoLive as part of a bundle?
Yes. Adobe GoLive is part of the Adobe Web Collection, which includes GoLive 4.0, Adobe Photoshop, Adobe Illustrator, and Adobe ImageStyler™. This collection sells at an estimated street price of US$1,059. It's a great value for the Web designer looking for creative tools to design and publish a Web site.

Will Adobe offer e-mail support?
Adobe will offer e-mail support for new customers as part of their CustomerFirst® contract. Existing CyberStudio customers who upgrade to GoLive 4.0 will receive e-mail support as part of their complimentary support policy (ending February 29, 2000).

How will Adobe handle technical and customer support for GoLive products?
Adobe GoLive customers will receive technical support consistent with Adobe's current policies for Level II products (Photoshop, PageMaker®, etc.), which include 90 days of technical support for first-time purchases. In order to smooth transition from GoLive CyberStudio's previous support policies, existing CyberStudio customers (Professional and Personal Editions) who upgrade to Adobe GoLive 4.0 will receive complimentary support through February 29, 2000. CyberStudio customers in the U.S and Canada who do not upgrade to GoLive 4.0 will receive complimentary support until June 30, 1999.

CustomerFirst contracts are available to all Adobe GoLive customers. A CustomerFirst contract provides unlimited support for one year for US$149. Complimentary support for all Adobe customers includes the Technical Support Database, which can be queried from Adobe.com, User to User Forums, and third-party listservers informally monitored by Adobe employees.

See customer support options for more details.