Home  Search  InformationWeek:      Back Issues  News  Today's Headlines  This Week's Issue  Behind The News  Tech Stocks  Community  AuthorITies  Reply To All  Career  Events  Secret CIO  Columnists  Feedback  Business Center  Resource Centers  Research  Labs  Date Book  InformationWeek 500  Software Downloads  Services  Subscriptions  Editorial Calendar  Media Kit  Contact Us  IW Daily  Buy.com  International  Privacy Statement  Free E-mail  Sign Up Now  Member Login    Password     Sponsored by:  Byte.com  CMPmetrics  Data Communications  File Mine  InformationWeek  InternetWeek  Network Computing  Planet IT  TechShopper  TechWeb News  WebTools  Winmag.com

May 24, 1999 Message Integrator Lucent software offers Web access By Mary E. Thyfault And from our sister publications: Data Communications Easier E-Mail InternetWeek E-Mail Security--Secure Messaging Moves Forward ucent Technologies Inc. this week is rolling out Web messaging server software that lets users integrate voice mail, E-mail, and fax messaging on the desktop, but doesn't require new client software for each user. The product, www.messenger, is part of Lucent's Visual Desktop Messaging Portfolio and can be accessed via a standard Web browser. It can be used in Windows, Macintosh, and Sun Unix networking environments and can be deployed on Lucent's voice-messaging servers, which can connect to a wide range of PBXs. With www.messenger, users can go to a personalized Web site and quickly scan a list for important voice messages, rather then sequentially listening to individual voice-mail messages. "This makes it much easier to manage your voice mail," says Tim Gardner, a telecom analyst for Great Lakes Chemical Corp. in West Lafayette, Ind., which is deploying the product. "You can pick and choose messages, and if you want to send a message to a group, you just point and click to set it up." Users can double-click on a message and hear it on their PC or have it sent to a telephone. They can also store a message on a disk and listen to it later. One key selling point is that www. messenger doesn't require deployment of new client software, so there's no setup time. "It eliminates the problem of distributing the client to thousands of PCs around the world," says Gardner. Release 1.0 of www.messenger, to be used with the Octel 200/300 or Octel 250/350 voice-messaging servers, will be available this summer. Release 1.1, which will sup- port Lucent's Intuity voice-messaging servers and the French, German and Spanish languages across all servers, will be available this fall. The product will be priced at $20 to $80 per seat, depending on the number of users. Back to This Week's Issue Send Us Your Feedback Top of the Page Home | Career | Financials | Date Book Resource Centers | Search | Subscriptions