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General

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General

For Microsoft Windows

  • How do I know whether Java software has been installed on my computer?

    If you use Microsoft Windows and the Internet Explorer browser, the easiest way to determine whether Java software is installed on your computer is to point your browser to the Java software web site and click to download. If Java software is already installed on your computer, a Java coffee-cup logo will appear on that page. If it is not already installed, you'll be prompted to download the latest version from the same site.

    If you use Microsoft Windows but not the Internet Explorer browser, go to the Microsoft Windows Start menu, select Settings, then Control Panel. If the Control Panel contains a Java coffee-cup icon, then Java software is installed on your computer.

  • When downloading or installing the Java platform, I get a message that says "We recommend that you do not install this Java Platform for the following reasons." What's going on?

    The Java technology installer checks your computer to ensure that your operating system is configured for optimal use of the Java platform. The installer displays a message if it detects anything that's not optimal and suggests actions you can take to configure your computer for best use of the Java platform.

    An example: The Java platform performs best on Windows 2000 if Windows 2000 Service Pack 2 from Microsoft is installed. If the Java platform installer determines that your computer uses Windows 2000 but doesn't have Service Pack 2, it will display a message that says "The Java Platform does not support the operating system service pack on this machine. Please upgrade to service pack 2 from the Microsoft web site. Continue anyway?" You can download service packs from the Microsoft web site.

    In all cases, you are given the option to proceed with the installation if you want to, regardless of the warning. There is no harm in installing the Java platform even if you see one of these warnings. The warnings are there just to let you know that you might encounter a situation in which some programs don't run properly.

  • After I complete the autodownload process, I got the message "Can't run 16-bit Windows program." What's wrong?

    This message may be caused by an unsuccessful download. Retry the autodownload from Java software or download manually from the Java 2 Platform, Standard Edition page.

  • When the installer is launched, it complains about insufficient disk space on C:. What should I do?

    The installer requires about 20 megabytes of free disk space to expand itself in order to complete the installation. You should delete unneeded files from your C drive to create sufficient free space for the installation.

  • How do I uninstall the Java software from my system?

    To uninstall the Java software from your system, use the Add/Remove Programs utility in the Microsoft Windows Control Panel.

    From the Start menu, select Settings and then Control Panel to open the Control Panel. In the Control Panel, you will see an icon for the Add/Remove Programs utility. Double-click the icon to launch the utility. The utility will display a list of software on your system, including any Java software-related products that are on your computer. Select any that you want to install by clicking on it, and then click the Add/Remove button.

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