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August 14, 2000

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Spotlight
Text-To-Speech Torture-Test Results
Exclusive First Looks At CT Media Products
Online Seminar: WAP & The Call Of The Wireless Web

A special supplement from CMP Media’s Converging Communications Group on CT Media and the future of telephony.


Need a New Carrier?
Find the right telecom/datacom services online. Visit our new B2B partner, TelecomRFQ.

Autumn In New York
Internet Telecom Expo 2000 is all set for the Jacob K. Javits Convention Center in New York City, September 19-21, 2000.
 
For more, visit i-telecomexpo.com
Benchmark Your Call Center / Website Online:
Purdue University's Center for Customer Driven Quality provides the premiere Call Center and Tele-web benchmark site on the 'Net. Now you can access it from CommWeb.

QuickPoll
Network Magazine's Steve Steinke doesn't view mobile PDAs as practical replacements for PCs; what do you think about these new wireless devices?
The future of data access
Might be useful
Mere toys for digital boys


Define this term:
in partnership with The Computer Language Company Inc.

Business Telecom Call Centers and CRM Wireless Solutions
Technical Support
The New Public Network Enterprise Networking Voice/Data Convergence

Features

Invasions by hackers are a serious threat to the security of your business. Precautions such as firewalls and routers are important, but the key element in ensuring that your company is safe lies at the core -- with your employees.

The difficult job of controlling access on major networks could be getting easier. These two companies are working together to let Access360's enRole more easily direct Securant's ClearTrust SecureControl.

Rack 'Em Up -- Slimline 1U and 2U servers pack power and can squeeze it into overcrowded data centers.

RBOCs break into leased lines as Sprint and AT&T battle for supremacy in frame relay and ATM.

By sending and receiving calls as data, you can trim your call center's long-distance expenses and eliminate the need to create distinct phone and data networks. Here's a look at some of the latest products that offer your center the benefits of IP telephony with or without a PBX.

By enabling you to set up operations to communicate with customers throughout the world in a variety of languages by phone and on-line, outsourcers present a wider range of options than ever before. Here's what's available.

Internet Telecom Expo 2000, September 19-21 at New York's Javits Convention Center, is the first “convergence” expo aimed at the telecom mainstream: key business, service, retail, and financial sectors and the channels, carriers, and service providers that will feed their need for speed.

CT Distributors have to be tough. The financial and operational aspects of CT distribution can be brutal. Sandwiched between VARs and manufacturers, distributors must deal with two moving targets: changing technology and an ever-changing channel.

Need help choosing a fax service bureau? Here's our guide to fax outsourcing, including outsourcer capacity, billing options, delivery options, and more.

Take a peek at some new products that stood out among the rest.

Lunch & Learn With Robert Richardson:

Thursday,
August 17th,
12:30 PM Eastern
9:30 AM Pacific
Join Computer Telephony Magazine's Senior Editor in a real-time chat session on WAP and "The Call of the Wireless Web." Recommended reading before you attend: Robert's detailed profile of The State of the Wireless Application Protocol in CT Mag's June issue.
 
To tune in, check into CommWeb Forums on the day of the roundtable. Sponsored by Commweb and ChatOverIP.
. Copyright 2000 by CMP Media, Inc.
 
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