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January 2000


Instant Portal. Portal Software Can Give You All The Elements, But You'll Still Need Heavy-Duty Content.

Way back in the early days of the web a few months ago, it took massive amounts of people, cash, resources, and time to build a portal site. Today, a few dollars will buy a lot of that work in pre-fab software. This is attractive for both large and small companies who can devote their time trying to make money rather than constantly spending it.

Brio.Portal 6.0
(Palo Alto, CA-www.brio.com)

Brio Technology's Brio.Portal 6.0, released in October, has become a prominent solution on the portal software market.


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Portal Comparisions

It is an upgraded re-release of Sqribe's ReportMart, acquired by Brio earlier this year. Brio.portal is a pure Java package, making it interoperable across varied platforms. It is scalable across most servers. Brio.Portal 6.0 consists of four major components (One/Administrator, One/Users, One/Publisher and One/JobFactory), each capable of running on separate servers as a result of the multi-tiered architecture.

The Brio product suite includes a variety of multi-threaded services for the customization of portals:

Event Server matches user preferences with update information added to the Repository; it creates e-mail notifications to users of events of interest, based on user profiles.


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One/Administrator is designed for easy management of the portal. New content is easily loaded into the Repository, where it is organized and catalogued with the various portal services. Management of users and groups is handled through a GUI-based intereface and designed for maximum ease of use.

Job Factory Service automatically manages content creation, such as report updates, and inserts the resulting objects into the Brio-portal repository, completely transparent to end-users.

The entire layout of the administrative tools allows for maximum efficiency with minimal training necessary, so installation is quick and non-technical, but administrators are required to enter a series of SQL commands manually in order to set up the database tables. Some of the other portal providers have attached script files to their products to ease this process.

Documentation, both in print and online, is thorough.

Pricing for Brio.Portal 6.0 starts at $125,000 for 500 users. Current customers include Gillette, Transamerica and BankAmerica.


Sterling
(Eden Prairie, MN- www.sterling.com)

Sterling Software has just released the 2.0 version of EUREKA:Portal. It is an effort to offer more personalized features along with continued emphasis on the flexibility of its interface.

Interoperability is the driving force behind EUREKA:Portal. Eric Chaffee, Director of Product Management, says that the original impetus for the creation of Eureka (back when it was Information Advantage before becoming Sterling's business intelligence division), was to deliver a product to unify business intelligence information.

What has become even more important is the portal access to random information, such as Word documents or marketing literature, across the enterprise. It is not necessary to store every bit of information, but at least to have pointers which lead to the information. In other words, it is not necessary to have it all, as long as you know where to get it.

The key for Eureka is that it is 100% Java, with an XML-based API, making it easier to create portals which include varied sources of information. The Java coding is also a boon to administrators.

Eureka provides a highly personalizable administrative interface which allows customers to handle security and maintenance in a manner most suited to their particular portal. Customers of the first EUREKA:Portal release praised this feature, and it is promised to be enhanced and even more customizable in its next coming.

Organizations can integrate source formats as varied as HTML, XML, Java, ActiveX, multi-media, and others. The XML-based technology is also suitable to ASPs or software companies looking to include portals in their existing solutions. Sterling has gone out of its way to make EUREKA:Portal as open a product as possible.

Pricing for Eureka start at $10,000 per server and $100 per user, with bulk discounting available. Current major customers include Federal Express, Telus and Walker Interactive.


Autonomy
(San Francisco, CA - www.autonomy.com)

Autonomy's Portal-In-A-Box software is another recent addition to the rapidly growing portal market, and a notable one.

It combines easy delivery of virtually any information to the end-user with ease of administration. Portal-In-A-Box is impressive with its ability to sort, tag, link and deliver information from almost any source to the portal page, allowing users access to numerous types of data on one interface.

Autonomy's Adaptive Probalistic Concept Modeling (APCM), originally developed at Cambridge University, analyzes documents, then extracts ideas from the text and determines the relative value of those ideas. This technology vastly reduces the amount of time required by administrators to update and control what information is available to whom, thereby facilitating a much smoother portal installation process.

The same technology also improves the query features, creating user searches, which produce only relevant results. The administration process for Portal-In-A-Box is made relatively easy by APCM. Administrators will have to index existing company databases and other information services initially, and set up the access requirements for all individual users with the DRE administrative interface.

Once the initial information is entered, the entire maintenance process is automated. Searches, links and document retrieval are all managed and updated by the Portal-In-A-Box software. Some users have had difficulties with Autonomy's heavily text-based interfaces, a possible drawback of the of the product.

There is also some room for improvement in the reporting features, which are currently unable to tell administrators which files are frequently accessed or which files are never accessed at all.

Portal-In-A-Box starts at about $75,000, and cost may go as high as $500,000. Pricing is application-based and widely varies depending on customer needs. Current Autonomy customers include Nortel, Telia, and the Associated Press.


Plumtree
(San Francisco, CA - www.plumtree.com)

Plumtree Software shipped the first "corporate portal" (they coined the term) in March of 1998, and have since been consistently integrating new features and services to their customers, making Plumtree one of the most highly praised portal providers.

Plumtree Corporate Portal is a comprehensive tool for the enterprise. It is designed to integrate a wide array of systems - ERP, Groupware, relational databases, etc. - to provide maximum information to the end-user.

The interface is uncluttered yet effective, and the amount and origin of information needed by the end user is virtually limitless. Plumtree is distinguished by the use of "gadget strategy," incorporating a constantly growing collection of downloadable tools into the portal. Gadgets include news, links, searches, calendars, and other means of customizing each portal page by the user and adding additional information. Gadgets are developed as Distributed Component Object Model (DCOM) components, so a system can be easily extended to access new content or include new tools with minimal administrative rigamarole.

Glenn Kelman, Plumtree's Vice President of Product Management and Marketing, stresses "total access" to information for portal users through use of the "gadget strategy."

The second part of the Plumtree package provides support, security and service for system administration. Implementation of Corporate Portal is a breeze, and users find portal customization to be quick and painless. Administrators can manage access to any of the gadgets, and can provide or deny access to sensitive information with a few clicks.

Plumtree Corporate Portal 3.0 starts at $125,000 and increases on a per-user basis. Current Plumtree customers include Caterpillar, Texas Instruments, Compaq, and new additon, Staples.


Epicentric
(San Francisco, CA - www.epicentric.com)

The Epicentric Portal Server 2.1 is another feature-rich entry into the portal market. The company, founded in 1997, offers over a hundred content and service modules to get end-users the information they need in a highly personalized environment. Different levels of page customization are available through the Epicentric Portal Server.

Administrators can lay out the default starting point for all users with the Customization Layer. The individual employee can then further personalize the portal to suit individual needs with the Personalization Layer, adding such features as stock quotes or personal favorite links. Access and information are ultimately controlled by the administrator.

Some of the features included among the modules are e-mail, searches, Web app and integration and e-commerce, which supports business-to-business and business-to-consumer e-commerce as well as banner advertisements, which may be posted by the customer or sold to outside parties at the administrator's discretion.

Portal Server 2.1 has a web-based administrative interface for setting access privileges for individuals and groups within the company, facilitating module-selection and customization of company-unique.

There are numerous ways to change the look, feel and content of the information presentation to suit company interests. Design templates can also be created using common web tools such as Dreamweaver or FrontPage. System performance and portal usage reports are both available to the administrator to monitor, manage and evaluate company portal efficiency, and determine which information is the most valuable, and which is rarely used.

Epicentric Portal Server 2.1 pricing is CPU-based, with a $10,000 per CPU cost for NT servers and $15,000 per CPU for UNIX. Current Epicentric customers include the United States Post Office and Motorola.


Viador
(San Mateo, CA - www.viador.com)

Viador's E-Portal Suite is a collection of portal solutions designed to provide secure access to all databases and documents, structured and unstructured. It has an open API and a powerful Web-based report structure for monitoring information use and importance.

The components of E-Portal Suite are designed to take on one of the many tasks associated with portal management and customization. Viador Sage is the access backbone of the structure, connecting users to information and handling the customization of information presentation. It is available in four editions, each with a different level of access to information, and different price. Sage provides customers the opportunity to pay only for the level of technology that they actually need. Customers who need full analysis and OLAP report capabilities will find what they need in the Designer edition.

E-Portal Suite has a thin-client, 100% Java architecture, making installation and implementation across a variety of server technologies no problem. The Viador Administrator is designed for managing large numbers of users and can be monitored via Web access from virtually anywhere. Security for each document is determined based on user and group access by Viador Sage. Users can only see information to which they have been given access. Security measures are extended outside the enterprise as well, so users will still be able to access important information from outside locations. This also enables E-Portal Suite customers to extend access to outside organizations, partners, suppliers and customers they choose, while giving the administrator control of access.

Pricing for E-Portal Suite starts at $35,000, increasing with the number of users. Current Viador customers include Sprint PCS, Xerox and Charles Schwab.




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