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Harbinger Move Provides
Services On Subscription Basis
Atlanta-based Harbinger Corp. [HRBC], is getting into the
application outsourcing market in an effort to capture its share of a market already being measured in billions of dollars. In launching its E-Commerce Application Service Provider line of business last week, Harbinger intends to offer companies software, connectivity and support services on a subscription basis, rather than selling entire application and service suites that require large up-front investments.
Post-Holiday Card
Delinquencies Threaten
As if the persistent threat of Y2K weren't enough, this year's holiday season has one more lump of coal in store for issuers.
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Companies spend an estimated $60 billion annually to train their employees, but many are still dissatisfied and thus deliver poor customer service