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Today's Headlines
Harbinger Move Provides
Services On Subscription Basis

Atlanta-based Harbinger Corp. [HRBC], is getting into the application outsourcing market in an effort to capture its share of a market already being measured in billions of dollars. In launching its E-Commerce Application Service Provider line of business last week, Harbinger intends to offer companies software, connectivity and support services on a subscription basis, rather than selling entire application and service suites that require large up-front investments.

Post-Holiday Card
Delinquencies Threaten

As if the persistent threat of Y2K weren't enough, this year's holiday season has one more lump of coal in store for issuers.

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Special Reports

1999 Guide to Internet Billing Systems
Consumer Response to Biometrics

Hot Tips
Companies spend an estimated $60 billion annually to train their employees, but many are still dissatisfied and thus deliver poor customer service

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