Voice Cards Where can I find Free Voice Cards on the Blue Mountain site? How do I send a Voice Card? Where can I find the toll-free number and message ID? How do I pick up my Voice Message? Are any plugins needed in order to use Voice Cards? Can WebTV users send and receive Voice Cards? Blue Mountain Screen Savers How do I download and install a FREE Blue Mountain Screen Saver? How do I customize the text on my Blue Mountain Screen Saver? How do I change my Screen Saver? How do I remove a Blue Mountain Screen Saver from my computer? Why is my Screen Saver asking for a password? Do I need a special Zip program to unzip the Blue Mountain Screen Saver file? Can I get a virus from downloading a Blue Mountain or Webshots Screen Saver? Webshots What is Webshots, and how do I download and install it on my computer? How do I use Webshots as a Screen Saver? How do I use Webshots as Wallpaper? How do I disable the Webshots daily reminder? How do I remove Webshots from my computer? Poetry Contest How do I enter the Poetry Contest? When are the Poetry Contest results posted?

Voice Cards Where can I find FREE Voice Cards on the Blue Mountain site? We currently have two providers for our Voice Cards: Evoke provides Voice Messaging for the Hi, Birthday, Cake & Balloons, Wacky Birthday, Over the Hill, and Interactive Birthday cards, as well as some seasonal cards. Evoke Voice Messaging is FREE if you are calling from the United States or Canada (Outside of the United States or Canada, your phone company will charge you for an international long distance call). Your recipient will need a RealPlayer sound plug-in in order to hear your Voice Message. This plug-in is available for FREE at: www.real.com. The FREE version of RealPlayer is located in the top center of the page in the gray box. Ureach provides Voice Messaging for the Have a Nice Day, Thinking of You, College, Professions, and Belated Birthday cards. Ureach Voice Messaging is FREE if you are calling from the United States (Outside of the United States, your phone company will charge you for an international long distance call). Ureach cards are sent as ".wav" files, so no plug-ins are needed to listen to these messages. Back to the top How do I send a Voice Card? Voice Messaging is available in the following card categories: Hi , Birthday, Cake & Balloons, Wacky Birthday, Over the Hill, Interactive Birthday, Belated Birthday, Have a Nice Day, Thinking of You, College, Professions. Select a card from one of these categories. Fill out your card, and make sure there is a check in the "add your own Voice Message" box, located above the "Preview" button. Then click "Preview", and then click "Send". On the "Success!" page, click on the white box that says "CLICK HERE to attach your FREE voice message!" You will see an instructions page with a toll-free number and your private message ID. (If you are calling from outside the United States, your phone company will charge you for an international long-distance call. Please note that neither Evoke, Ureach, nor Blue Mountain is responsible for this long-distance charge.) Immediately after sending your card, dial the phone number provided and enter your private message ID, followed by the # sign. You will be guided by a pre-recorded message. After the tone, leave your message (up to 30 seconds) and then hang up. You must make this call immediately (within 10 minutes) or your message ID will expire. That's it! Your message will become part of the card you just sent! Please note: some users may need to get offline after creating the card in order to make the Voice Message phone call. Be sure to write down the toll-free number and private message ID correctly before getting offline. Back to the top Where can I find the toll-free number and message ID? Immediately after you send the card, you will see a white box on the "Success!" page that reads "CLICK HERE to attach your FREE voice message!" Click on this link to get your toll-free number and private message ID. We're sorry, but if you do not know your message ID, we at Blue Mountain are unable to provide it to you. Back to the top How do I pick up my Voice Message? After viewing your card, scroll down toward the bottom to the image that says "You've got Voice Mail!" or "Your friend has sent you a voice message!". If you are sure you received a Voice Message but you do not see the image, hit "Reload" or "Refresh" in your browser. Click on the Voice Message image. After a few seconds, you will hear your Voice Message! If you click on the box, but are unable to hear your Voice Message, you may need to download a RealPlayer plug-in. This plug-in is available for FREE at: www.real.com. The FREE version of RealPlayer is located in the top center of the page in the gray box. WebTV users: We're sorry, but WebTV users will not be able to hear the Voice Message on cards that were sent using Evoke. The required RealPlayer download is unavailable to WebTV users. Back to the top Are any plugins needed in order to use Voice Cards? No plug-ins are needed in order to Send our Voice Cards. However, Voice Card Recipients will need a RealPlayer sound plugin in order to hear Voice Messages sent using Evoke. This plugin is available for FREE at: www.real.com. The FREE version of RealPlayer is located in the top center of the page in the gray box. Evoke provides Voice Messaging for the Birthday and Hi cards, as well as some seasonal cards. Voice Cards sent using Ureach require no plugins, as Ureach Voice Messages are sent as ".wav" files. Ureach provides Voice Messaging for the Belated Birthday, Have a Nice Day, Thinking of You, College, and Professions. Back to the top Can WebTV users send and receive Voice Cards? WebTV users can successfully send any of our Voice Cards. However, WebTV users are unable to receive Voice Messages sent using Evoke, because Evoke Voice Messaging requires a plugin which is unavailable to WebTV users. WebTV users are able to successfully send and receive Voice Messaging using uReach, because uReach Voice Messages are sent as .wav files and do not require any additional plugins. Ureach provides Voice Messaging for the following cards: Have a Nice Day | Thinking of You | Belated Birthday | College | Professions Back to the top Blue Mountain Screen Savers How do I download and install a FREE Blue Mountain Screen Saver? From our Screen Savers section, click on the Screen Saver you wish to download. (You can also send it to a friend by clicking on the "Personalize and SEND" link.) Select the correct version for your operating system (Windows 95/98, Windows 2000, or Windows NT. Screen Savers for Mac operating systems are not currently available.). After reading the agreement click on ACCEPT to continue. Choose "Save to Disk", and in the "Save As" box that pops up, make sure that you save the file to your Desktop. Then click "Save". The download time will depend upon your Internet connection. You will find the file's icon on your Desktop. Double-click on the icon to begin the installation process. You will be given instructions for installing the Blue Mountain Screen Saver. Please read them carefully and then click on OK. You will be prompted to unzip the Screen Saver file. Be sure that the file is directed to your C:\Windows\System folder and click on the Unzip button. Then click on OK. To apply your Blue Mountain Screen Saver, right-click on your Desktop, and select "Properties". Click on the "Screen Saver" tab at the top. Then select your Blue Mountain Screen Saver in the drop-down box, and click OK. You can also apply your Screen Saver by clicking on your Windows Start Button, then "Settings" and then "Control Panel". In the Control Panel window, click on "Display", and then click on the "Screen Saver" tab at the top. Select your Blue Mountain Screen Saver in the drop-down box, and click OK. Back to the top How do I customize the text on my Blue Mountain Screen Saver? From the Windows Start Menu, select "Settings" and then "Control Panel". In the Control Panel window, click on "Display", and then click on the "Screen Saver" tab at the top. Select your Blue Mountain Screen Saver in the drop-down box, and then click the "Settings" button. You may enter your new message in the message field (up to a maximum of 50 characters). Click OK to close the pop-up window, and then click OK again. Your custom message will appear in one of the frames of the Screen Saver. Back to the top How do I change my Screen Saver? From the Windows Start Menu, select "Settings" and then "Control Panel". In the Control Panel window, click on "Display", and then click on the "Screen Saver" tab at the top. Select a different Screen Saver from the drop-down menu, and then click OK. Back to the top How do I remove a Blue Mountain Screen Saver from my computer? The Screen Saver file can be found in the C:\Windows\System folder on your computer. To remove this file, double-click on your hard drive icon (the My Computer icon on your Desktop). Double-click on the C: drive icon, and then search for the Windows folder. Open your Windows folder and double-click on the System folder. In the System folder, scroll down and locate the Blue Mountain Screensaver file that you wish to remove. After you locate the Screen Saver file, right-click on the icon, and select Delete. Back to the top Why is my Screen Saver asking for a password? Your Screen Saver will ask you for a password if the "Password Protected" option was selected when the Screen Saver was first installed. If you do not remember choosing a password, then you will need to shut down your computer and perform the following steps: Restart your computer, and go to the Windows Start Menu. Choose "Settings" and then "Control Panel". In the Control Panel window, click on "Display", and then click on the "Screen Saver" tab at the top. Remove the check mark from the box next to "Password Protected", and then click OK. (You may also click "Change" to select a new password.) Back to the top Do I need a special Zip program to unzip the Blue Mountain Screen Saver files? For unzipping Blue Mountain Screen Savers, we recommend using WinZip (available at www.winzip.com) or NetZip (available at www.netzip.com). Back to the top Can I get a virus from downloading a Blue Mountain or Webshots Screen Saver? You cannot get a virus from downloading a Blue Mountain or Webshots Screen Saver. Our Screen Savers are rigorously checked with the latest version of Norton Antivirus (available at www.symantec.com). Back to the top Webshots What is Webshots, and how do I download and install it on my computer? Webshots provides FREE images and software for you to use as Screen Savers and Wallpaper. The Webshots Desktop! is currently available for Windows 95/98/NT only. To download the Webshots Desktop! software, go to our Screen Savers section, and click on the Webshots Screen Saver you wish to download. Click on the line that says "Click Here For Your FREE Webshots Desktop". You will be prompted to save the Webshots Desktop installation file. Choose "Save to Disk", and in the "Save As" box that pops up, make sure that you save the file to your Desktop. Click "Save" when you are ready to download. The download time will depend upon your Internet connection. To install Webshots software, find downloaded file's icon on your Desktop. Double-click on the icon to begin the installation process. Once the installation is complete, you will see a Webshots Desktop! icon on your Desktop. You may use Webshots as a Screen Saver or as Wallpaper. If you have other questions about Webshots Software please visit: www.webshots.com/html/faq.html or email support@webshots.com Back to the top How do I use Webshots as a Screen Saver? From the Windows Start Menu, select "Settings" and then "Control Panel". In the Control Panel window, click on "Display", and then click on the "Screen Saver" tab at the top. In the drop-down box, select Webshots as your Screen Saver, and then click on the "Settings" button to the right. The Webshots Desktop will pop up, showing the different categories of images that were downloaded. Place a check mark next to the categories that you wish to use for your Screen Saver. You may only select whole categories, not individual images. After you have selected your categories, click on "Settings", and then click on the "Screen Saver" tab. Place a check mark in the box next to "Use Webshots as Screen Saver". You may also choose the length of time before the Screen Saver starts, and how long each image will be displayed. Click on OK, then close the window. Webshots is now your Screen Saver! To change the image category, or to completely change your Screen Saver, simply repeat the steps above and select your desired categories or Screen Saver. Back to the top How do I use Webshots as Wallpaper? To use Webshots as Wallpaper, double-click on the Webshots Desktop! icon on your Desktop. You will see the different images that have been downloaded. Double-click on the image that you want to use as your Wallpaper. That's all there is to it! You can repeat these steps every time you wish to change your Wallpaper. Back to the top How do I disable the Webshots daily reminder? Click on the green and white circular Webshots icon in the Task Bar Tray (located in the bottom right hand corner of your screen). Click on "Settings", and then click on the "Tray" tab. Remove the check mark from the box next to "Place Webshots On My Task Bar Tray". Then click OK, and click OK again to close the window. This will remove the icon and disable the daily reminder/automatic wallpaper change. Back to the top How do I remove Webshots from my computer? If you wish to remove Webshots completely: From the Windows Start Menu, choose "Settings", and then "Control Panel". In the Control Panel window, click on the "Add/Remove Program" icon. Scroll down to Webshots, and click once to highlight it. Click on the "Add/Remove" button. Confirm that you are SURE you want to remove Webshots by clicking "Yes". You will be prompted to take a moment to let Webshots know why you are choosing to remove the Webshots software. If you wish to offer feedback click "Yes"; if you do not wish to offer feedback click "No". This will delete theWebshots software and all backgrounds that you previously downloaded. When your computer finishes removing the software, click OK. If you have other questions about Webshots Software please visit: www.webshots.com/html/faq.html or email support@webshots.com Back to the top Poetry Contest How do I enter the Poetry Contest? For information on how to submit your poetry to our tri-annual poetry contest go to: www.bluemountain.com/esub/contest1 This page contains the poetry contest guidelines, directions on submitting work, plus a place to type in your entry. We're sorry, but Blue Mountain and Excite@Home employees are not eligible to participate in our Poetry Contest. If you are interested in submitting your poetry for review, but not into our contest, please feel free to mail your work to Blue Mountain Arts, P.O. Box 4549, Boulder, CO 80306. Back to the top When are the Poetry Contest results posted? Due to the number of poems submitted, the results for each contest will become available between six and nine months after the contest deadline. Winners and finalists will be contacted as soon as possible after all entries have been read, and an index of their names will be posted on this website. We at Blue Mountain Arts want to make sure that we give every entry equal attention. We will post the winners of the recent Poetry Contest as soon as the information becomes available at: www.bluemountain.com/winners/index.html Back to the top